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I became a cc online customer some years ago, after they sent me a notification in the mail telling me I`d been pre-approved. After almost a year with my credit card on line, and considering my high level of purchases each month, was upgraded to the platinum card. The first feature that I took note of, and which I have come to appreciate, is the professional, obliging, friendly customer service representatives; always glad to reply to any of my questions or concerns and equally happy to satisfy almost any requests.
I`ve charged the platinum service innumerable times during the last couple of years, and am invariably more than just satisfied with the outcome. For my mother`s birthday, I called the online debit cards issuer to request them to arrange for a basket of cosmetic- and beauty products be sent to her at work. The representative assured me that they`d handle everything and that my mother would be presented with the gift hamper before the end of the working day.
At some stage in the procedure, my request was messed up. The vendor that the chargecreditcards on line issuer had contacted to obtain the products to include in the basket got the wrong stuff. The representative got in touch with me immediately to update me on the status of the order and proposed alternative solutions. To cut to the chase, the chargecredit cards online bank called a large shopping chain located in New York, and got them to make a gift basket containing a selection of the beauty products.
That wasn`t all – the on line debitcreditcards company next went on to get a personal transport service take delivery of the gift package from the store - for which they paid - and to bring it to my home. Naturally, my mom was very happy when she got the gift basket and she was very surprised that the whole thing was organized by the c card firm.
In addition, I used the platinum card travel program to make travel bookings, and was confident that things were proceeding as scheduled. One week before my travel date, I called the online charge card firm to confirm my hotel booking, and discovered that there was a problem with my booking and that it had been deleted from the hotel`s computer system.
The debit creditcard on line company immediately called the hotel where I`d reserved a room, negotiated with the hotel (which, incidentally, was completely booked) and, by some miracle, got them to book me into one of their suites, but I paid the same rate - which was quite a bit less pricey than the rate at this point in time - that I had initially been offered at the time I`d made the reservation.
Obviously, if it weren`t for the creditcredit card on line company, I would have landed at my travel destination only to find out that there was `no room at the inn`, so to speak. It can`t get any better than this.
I really like this credit card, really like the reaction from cashiers and on-looking customers when using it, and - more than anything else - I deeply appreciate the on line securedcards bank for the manner in which they handle and care about their most valued customers. I refer to myself as a client of the chargecreditcards on line firm because I have developed a very productive financial relationship with this organization. They aren`t simply a card company, they are a business who`s made it their business to watch out for their select group of card members. It`s undoubtedly well worth the annual charges. The professional response of their customer support personnel is exemplary. And there is no purchase limit.
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